April 25, 2019
Cupertino, California — Apple today announced a voluntary recall of AC wall plug adapters designed for use primarily in Hong Kong, Singapore and the United Kingdom. In very rare cases, affected Apple three-prong wall plug adapters may break and create a risk of electrical shock if touched. These wall plug adapters shipped with Mac and certain iOS devices between 2003 and 2010 and were also included in the Apple World Travel Adapter Kit. Apple is aware of six incidents worldwide.
Because customer safety is a top priority, Apple is asking customers to stop using affected plug adapters. Customers should visit apple.com/in/support/three-prong-ac-wall-plug-adapter for details about how to exchange them for new adapters.
An affected three-prong plug adapter is white, with no letters on the inside slot where it attaches to the main Apple power adapter. See website for more details and images to identify an affected adapter.
