On February 6, 2014, Infosys, a global leader in consulting, technology and outsourcing announced the successful completion of an organization-wide technology transformation program for UL, a global safety science organization. As part of the transformation, Infosys has integrated UL’s various business units and subsidiaries onto a single technology platform with centralized governance, standardized processes and higher workflow efficiencies to help the company meet customer demands faster. Infosys has worked with UL for close to 10 years and is responsible for developing and managing its technology and business applications.
Highlights
With multiple acquisitions over the past few years, UL had acquired a complex IT systems landscape with limited capabilities for centralized governance
Infosys deployed a global order-to-cash and finance processing platform, with a standardized service offering catalog that supports all business units and acquired companies at UL through a single window
The new platform also offers guided selling capabilities, ability to capture orders and manage fulfillment of projects and billing
It provides an easy- to-use and transparent purchase experience for UL’s customers, while enabling cross selling of services
The platform is a first-of-its kind deployment in the services industry globally
Going ahead, Infosys will also help transform UL’s information technology landscape by creating new fulfillment applications that will be data and information centric to help deliver services more efficiently
